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Guarantee and Mission Statement

The Drycleaning Shop strives to be the area’s leading specialty fabric care and textile cleaner in the Greater Cincinnati markets we serve. Our unique approach to the customer experience, as well as our commitment to the community, allow us to differentiate ourselves from the competition as well as create profitable corporate growth.

Core Values

Creating shareholder value – It is important that we produce a profitable return on investment for our shareholders.

Building sincere relationships – Strong relationships are built on trust. We listen and respond to the needs of our advisors, customers, associates and vendors. We treat them as equal partners in our business because the fact remains that without them, we would not be in existence.

Taking care of associates – We encourage honesty and initiative in our associates. We invest in developing our associates, and recognize and reward their good performance. Treating people well is key to our success.

Encourage entrepreneurial spirit – We listen to and encourage others to have innovative and creative ideas for improving our business and our best practices.

Giving back to our community – We are committed to supporting local community causes, with a blend of our time, talent and resource.

Respecting people – In order to remain successful, it is important that we respect every associate and provide them a working environment free of discrimination and harassment.

Do the right thing the first time – We will exercise both good judgment and ethical practices by doing the right thing in each and every instance.

Testimonials from our clients and customers let us know we’re doing a good job. Want to tell us how we’re doing? Go ahead, and thanks in advance! If we’re not doing a good job, we want to hear about that too, because we want to fix the problem.